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CoinOut

CoinOut

www.coinout.com
What is your customer experience with CoinOut?

CoinOut Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • CoinOut has 1.8 star rating based on 126 customer reviews. Consumers are mostly dissatisfied.

  • 6% of users would likely recommend CoinOut to a friend or colleague.

  • Rating Distribution
  • Pros: Earning rewards for scanning receipts, 120, Deceitful.
    Cons: Actually getting your rewards, Poor communication, 120.

View full overview ›

Media from reviews

CoinOut - Account is blocked
CoinOut - Cash outCoinOut - Not workingCan't get into my CoinOut account won't let me loginCoinOut - Cant get into my accountCoinOut - Account issueCoinOut - Redeem my rewards
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Top CoinOut Reviews

Positive Review

"These people stink at customer service, due to an address discrepancy they are trying to change me for the product again and shipping ! I already paid for them !"

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Resolved, had a great experience with customer service, they were prompt and very courteous customer service representative! Thank you so much

Critical Review

"Coinout is a scam. I saved lots of points. When I went to cash them in I was blocked and said I violated some BS rule."

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As I said this coinout there's a total scam. They will will keep pulling you in trying to get all your information and when they get what they want and you try...

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Cherilynn Vmz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Natrona Heights, Pennsylvania

Coinout is a scam. I saved lots of points. When I went to cash them in I was blocked and said I violated some BS rule.

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As I said this coinout there's a total scam. They will will keep pulling you in trying to get all your information and when they get what they want and you try to cash in for a credit on a card they make up some fake reason not to give it to you. Don't waste your time on this site.

View full review

User's recommendation: Don't waste your time.

Santiago T Dxv
map-marker Queens, New York

Account is blocked

CoinOut - Account is blocked

I can't log in because my account is blocked. I sent a request about this issue.

Can you help me, please? Thanks.

View full review
Meg C Zql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Union City, New Jersey

Unable to redeem polnts

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I have enough points on Coinout to get $10 Amazon gift card but have been unable to redeem them . I have tried the help desk and done everything they have said.

Still no luck.

I cannot get a code sent to my email, while I do get other email from coinout. I used to like the app but now Im getting fed up

View full review

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Debbie C Lge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You won’t change my does not answer my emails on my phone calls

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Updated by user Nov 26, 2025

Still waiting for them to change my new email address and get rid of the old one that does not work no longer do you haven’t changed my email address yet unable to get verification to get my points of $25

Updated by user Nov 22, 2025

I can not get a hold of anyone to talk to this about .. the chat is no help either.

I need to change my email so I can verify who I am to get my points. Still unable to get points because I can’t change the email. my Old email does not work anymore.

Having this problem for months now not able to get my points. Very upsetting when I have $25 worth of points that I can’t use !!!!

Original review Nov 06, 2025

Trying to tell you to change my email because my old one doesn’t work and you haven’t done this yet. Trying to get my points for the last two weeks now.

View full review
Loss:
$25

Preferred solution: Full refund

Meg C Zql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Union City, New Jersey

Can't redeem my points

I have been unable to redeem points for several days . Customer service has not been a help. I'm thinking of dropping coinout but Iwant my gift card!

View full review

User's recommendation: Use your best judgement

Anonymous
map-marker Norman, Oklahoma

Horrendous Customer Service

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I cashed in points and received two $10 E gift cards from CoinOut. I transferred them to my Walmart wallet to use for a purchase.

When I got to the store, the E carts will not open. I contacted Walmart and was told the issue was on the senders end. I sent several email & several requests by contact us with no response.

I was able to find a phone number online associated with CoinOut but it is constantly busy. All I want is for my two $10 gift cards to be activated so I can use them.

View full review

User's recommendation: Do not use this company.

Victor G Fqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False rewards

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Updated by user Sep 13, 2025

Only reached out to the numbers and emails that I found in Google search only to have a bogus computer generated email still no return of said credit or any kind of gift to keep and apologize for the embarrassment. It was at the store because you guys did not put the credit on the card. It says I have $50 there but I can’t use it.

Updated by user Sep 13, 2025

My last reward was not given to me. They said they sent me a credit for Albertsons and yet I was embarrassed at the store because there was nothing on the card or the card is unable to be used. Very disappointing

Original review Sep 13, 2025

Turned in all my receipts like I was supposed to try a different route for receiving my reward only to be surprised at the cashiers Lane unable to use send money because it was never placed on the card. I have yet to hear from anyone but a computer generated email Very disappointing because I was really enjoying the app.

View full review
Loss:
$50
Pros:
  • Earning rewards for scanning receipts
  • No pros
Cons:
  • Poor communication
  • Actually getting your rewards

Preferred solution: Full refund

Carmen C Laj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why i have not received my rewards

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I want to speak with a real person. I haven't received my rewards.

I like Coin Out and sending my receipts to them. But I can never call Coin Out because the telephone number they give me is always wrong.

You can never get a hold of a real person, and that's very annoying. I have tried so hard to get my rewards and have had no success.

View full review

User's recommendation: Get a real telephone number

Josie H Ddw
map-marker Roberta, Georgia

Need help

Updated by user Nov 07, 2025

no people to talk to all bots still have not got my prb fixed can't use my app to download the receipts. not happy with the app right now

Original review Nov 06, 2025

I can't use my app because it will not let me use the bottom things at the bottom of the page: the triangle, the circle, and the square.

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Frank V Llv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot reconnect Amazon, even after doing the puzzle

No one answered my call. How can I write to you? I'm trying to find out why I can't reconnect to Amazon after doing the little puzzle game three or four times, it keeps saying 'cannot connect.' There's a problem, so I need you to tell me what's the problem.

View full review
Pros:
  • However
  • Very good intentions
Cons:
  • Very complicated to get around your system unbelievable

Preferred solution: I like to be reconnected to Amazon so I can claim my coins. It keeps telling me error even though I passed a little puzzle that you have and no one‘s answering the phone call.

Victor G Fqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Gift card I received from you guys does not work

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I submitted my receipts. I got the points to get a gift card.

I submitted the Albertsons receipt for a gift card, and I can't use it.

So embarrassing. I need my money.

View full review
Loss:
$50
Pros:
  • Those winning gift cards for redeeming receipts
Cons:
  • I never received my credit my money

Preferred solution: Full refund

Vernon G Dhh

Every time I leave screen to see my verification code and try to return to screen to enter code, it says to enter valid code

Every time I try to retrieve my verification code, I have to leave the page. When I try to go back to the page, I have to go all the way back through the process again.

When I try to enter the last code sent, it says to enter a valid code. I can't cash out due to this problem.

View full review
Loss:
$10

Preferred solution: Full refund

Lezli Vox

My account is blocked

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They just blocked my account and that's it, no warning, no emails, just like that, I don't know why.

View full review

User's recommendation: Don't waist your time for this app

Safaa Hjc

Cash out

CoinOut - Cash out

I cashed out 10 transactions of $10 each transaction to venmo yet it's only showing 4 cash out transactions

View full review
Tronya H Jbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No stars

I'm trying to reach an agent to fix a problem, and there's no answer. I had to try to look up a contact number, and the office system seems flawed.

View full review
Pros:
  • It worked smoothly at first accept keeping accounts connected
Cons:
  • Horrible contact customer service

Preferred solution: I am trying to contact customer service to update my email/password info

User's recommendation: Be ware

Offie Roz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't redeem points

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Every time I try and redeem my points it says it's already been redeemed and there's no customer service to contact

View full review

User's recommendation: Don't use

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